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Furtopia services and support => furtopia.org services support => Topic started by: wereaibo1 on February 24, 2015, 01:52:48 pm

Title: need help.
Post by: wereaibo1 on February 24, 2015, 01:52:48 pm
A few months ago I requested a name change. I got it but it required me to reactivate my account/change my password. Unfortunately my gmail stopped receiving messages and I never got the activation/password email. Further efforts to have the email resent also failed. I know that having multiple accounts is against the rules so I'm not sure what needs to be done with my old account. It is inactive and I have no means of reactivating it or accessing it since I never got the email with the new password since the email address is now defunct. I just wanted to bring it to the admin's attention so they can delete it, close it,  or whatever needs to be done. I have no wish to break the rules. My old account was under the name wereaibo. I'm fine with keeping my current account as is. I don't wish to risk being locked out again.
Title: Re: need help.
Post by: Ziel on February 24, 2015, 07:14:35 pm
Apologies for this. The email services have been down, so name changes require a separate process for us to follow. I've sent a PM and we can work out what we can do for you.