Author Topic: FTP Problems  (Read 3231 times)

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Offline Mister Initial Man

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FTP Problems
« on: November 02, 2020, 07:30:09 am »
No luck getting into FTP.  This is what I'm getting:

Quote
Status:   Resolving address of ftp.furtopia.org
Status:   Connecting to 40.129.128.162:21...
Status:   Connection established, waiting for welcome message...
Status:   Initializing TLS...
Status:   Verifying certificate...
Status:   TLS connection established.
Status:   Logged in
Status:   Retrieving directory listing...
Status:   Server sent passive reply with unroutable address. Using server address instead.
Command:   MLSD
Error:   The data connection could not be established: ECONNREFUSED - Connection refused by server
Error:   Connection timed out after 20 seconds of inactivity
Error:   Failed to retrieve directory listing
Status:   Disconnected from server
Status:   Resolving address of ftp.furtopia.org
Status:   Connecting to 40.129.128.162:21...
Status:   Connection established, waiting for welcome message...
Status:   Initializing TLS...
Status:   Verifying certificate...
Status:   TLS connection established.
Status:   Logged in
Status:   Retrieving directory listing...
Status:   Server sent passive reply with unroutable address. Using server address instead.
Command:   MLSD
Error:   The data connection could not be established: ECONNREFUSED - Connection refused by server
Error:   Connection timed out after 20 seconds of inactivity
Error:   Failed to retrieve directory listing
Status:   Disconnected from server
Status:   Resolving address of ftp.mrinitialman.com
Status:   Connecting to 192.185.5.41:21...
Status:   Connection established, waiting for welcome message...
Status:   Initializing TLS...
Status:   Verifying certificate...
Status:   TLS connection established.
Status:   Logged in
Status:   Retrieving directory listing...
Status:   Directory listing of "/" successful
Status:   Disconnected from server
Status:   Resolving address of ftp.furtopia.org
Status:   Connecting to 40.129.128.162:21...
Status:   Connection established, waiting for welcome message...
Status:   Initializing TLS...
Status:   Verifying certificate...
Status:   TLS connection established.
Status:   Logged in
Status:   Retrieving directory listing...
Status:   Server sent passive reply with unroutable address. Using server address instead.
Command:   MLSD
Error:   The data connection could not be established: ECONNREFUSED - Connection refused by server
Error:   Connection timed out after 20 seconds of inactivity
Error:   Failed to retrieve directory listing
Status:   Disconnected from server
Status:   Resolving address of ftp.furtopia.org
Status:   Connecting to 40.129.128.162:21...
Status:   Connection established, waiting for welcome message...
Status:   Initializing TLS...
Status:   Verifying certificate...
Status:   TLS connection established.
Status:   Logged in
Status:   Retrieving directory listing...
Status:   Server sent passive reply with unroutable address. Using server address instead.
Command:   MLSD
Error:   The data connection could not be established: ECONNREFUSED - Connection refused by server
Error:   Connection timed out after 20 seconds of inactivity
Error:   Failed to retrieve directory listing
Status:   Disconnected from server
Status:   Resolving address of ftp.mrinitialman.com
Status:   Connecting to 192.185.5.41:21...
Status:   Connection established, waiting for welcome message...
Status:   Initializing TLS...
Status:   Verifying certificate...
Status:   TLS connection established.
Status:   Logged in
Status:   Retrieving directory listing...
Status:   Directory listing of "/" successful
Status:   Disconnected from server
Status:   Resolving address of ftp.furtopia.org
Status:   Connecting to 40.129.128.162:21...
Status:   Connection established, waiting for welcome message...
Status:   Initializing TLS...
Status:   Verifying certificate...
Status:   TLS connection established.
Status:   Logged in
Status:   Retrieving directory listing...
Status:   Server sent passive reply with unroutable address. Passive mode failed.
Command:   PORT 192,168,100,101,198,13
Response:   500 I won't open a connection to 192.168.100.101 (only to 69.168.165.135)
Error:   Failed to retrieve directory listing

 I'm using FileZilla
My settings are:

----------------- General
Protocol: FTP File Transer Protocol
Host: ftp.furtopia.org
Port:  [blank]
Encryption:  Use explicit FTP over TLS if Available
Logon Type: Normal
User: f_mrinitialman
Password: (what you sent me)
----------------- Advanced
Server Type: Default (Autodetect)
No Bypass Proxy.
Default Local Directory is blank.
Default Remote Directory is blank.
No synchronized browsing
No directory comparison.
----------------- Transfer Settings
Transfer Mode:  Default.
No limit to simultaneous connection
----------------- Charset
Charset is on Autodetect.


Offline WhiteShepherd

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Re: FTP Problems
« Reply #1 on: November 03, 2020, 02:35:14 am »
Quote
Status:   Server sent passive reply with unroutable address. Passive mode failed.
Command:   PORT 192,168,100,101,198,13
Response:   500 I won't open a connection to 192.168.100.101 (only to 69.168.165.135)
Error:   Failed to retrieve directory listing

That's odd as I've tried several different settings on on the latest Filezilla and i can't get it to fail. Something to try. Under "Edit"->"Settings" go to FTP and chose Transfer Mode "Active". Next click on "Active Mode" and chose "Ask your operating system for external IP address." Click on "Passive Mode" and chose Fall back to active mode. Click "Ok" and try that. If that doesn't work we can look into this further. I can call you to offer some Tech support if you wish?

That is REALLY strange. PORT 192,168,100,101,198,13 is an internal NAT address that we don't even have or use! Is your NAT using that address range? If so your router may be miscommunicating your IP to the FTP client?

I've tried several different settings on on the latest Filezilla and i can't get it to fail. Something to try. Under "Edit"->"Settings" go to FTP and chose Transfer Mode "Active". Next click on "Active Mode" and chose "Ask your operating system for external IP address." Click on "Passive Mode" and chose Fall back to active mode. Click "Ok" and try that. If that doesn't work we can look into this further. I can call you to offer some Tech support if you wish?
« Last Edit: November 03, 2020, 02:54:12 am by WhiteShepherd »
IRC quotes:

[05:01] <Kai_Misou> We cats sleep when we want and where we want.
[05:01] <WhiteShep> We dogs sleep WHEN we can. :/
<!--QuoteEnd--></td></tr></table><span =''><!--Quot

Offline Mister Initial Man

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Re: FTP Problems
« Reply #2 on: November 03, 2020, 03:59:11 am »
I'm getting a different set of error messages now:

Quote
Status:   Resolving address of ftp.furtopia.org
Status:   Connecting to 40.129.128.162:21...
Status:   Connection established, waiting for welcome message...
Status:   Initializing TLS...
Status:   Verifying certificate...
Status:   TLS connection established.
Status:   Logged in
Status:   Retrieving directory listing...
Status:   Server sent passive reply with unroutable address. Using server address instead.
Command:   MLSD
Error:   The data connection could not be established: ECONNREFUSED - Connection refused by server
Error:   Connection timed out after 20 seconds of inactivity
Error:   Failed to retrieve directory listing
Status:   Disconnected from server
Status:   Resolving address of ftp.furtopia.org
Status:   Connecting to 40.129.128.162:21...
Status:   Connection established, waiting for welcome message...
Status:   Initializing TLS...
Status:   Verifying certificate...
Status:   TLS connection established.
Status:   Logged in
Status:   Retrieving directory listing...
Status:   Server sent passive reply with unroutable address. Using server address instead.
Command:   MLSD
Error:   The data connection could not be established: ECONNREFUSED - Connection refused by server
Error:   Connection timed out after 20 seconds of inactivity
Error:   Failed to retrieve directory listing


Interestingly, I can link to ftp://ftp.furtopia.org through both my browser and Windows Explorer.  (is the TMP folder the one I'm supposed to use?)

Offline WhiteShepherd

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Re: FTP Problems
« Reply #3 on: November 03, 2020, 08:50:46 am »
No you upload your files to the root of your FTP. PHP requires a tmp folder for it's temporary files. So that folder is there for php to use. You can ignore it. Just don't delete it. ;)  So did you get Filezilla working?
IRC quotes:

[05:01] <Kai_Misou> We cats sleep when we want and where we want.
[05:01] <WhiteShep> We dogs sleep WHEN we can. :/
<!--QuoteEnd--></td></tr></table><span =''><!--Quot

Offline Mister Initial Man

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Re: FTP Problems
« Reply #4 on: November 03, 2020, 09:23:12 am »
Nope.  See above.  FileZilla is still refusing my connection.

Offline WhiteShepherd

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Re: FTP Problems
« Reply #5 on: November 03, 2020, 03:34:44 pm »
Are you ok with a support call to work on resolving this issue?
IRC quotes:

[05:01] <Kai_Misou> We cats sleep when we want and where we want.
[05:01] <WhiteShep> We dogs sleep WHEN we can. :/
<!--QuoteEnd--></td></tr></table><span =''><!--Quot

Offline Mister Initial Man

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Re: FTP Problems
« Reply #6 on: November 03, 2020, 03:40:18 pm »
We'd have to schedule a weekend, since I work in the afternoons.  This Saturday is not good, as I have an appointment at a tyre shop.


That being said, I was able to upload something through using FTP with Windows Explorer, so I can content myself with that if need be.

Offline WhiteShepherd

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Re: FTP Problems
« Reply #7 on: November 07, 2020, 12:32:34 am »
Ok lets try Sunday at 6PM if that's good with you and get that working for you? I'd also like to find out the cause of this problem if it is's unique to just you or something we need to look deeper into here.
IRC quotes:

[05:01] <Kai_Misou> We cats sleep when we want and where we want.
[05:01] <WhiteShep> We dogs sleep WHEN we can. :/
<!--QuoteEnd--></td></tr></table><span =''><!--Quot